Indigo Takes Down Website Amid Cybersecurity Incident

Indigo Takes Down Website Amid Cybersecurity Incident


February 9, 2023 | Eul Basa

Indigo Takes Down Website Amid Cybersecurity Incident


Indigo Books & Music Inc. is currently investigating a “cybersecurity incident” that has dealt a massive blow to its business operations.

The company’s website, as well as its in-store electronic payment systems, have both been affected and only orders paid for by cash are able to be processed. Online purchases, gift cards, and returns cannot be processed at this time.

"We are working with third-party experts to investigate and resolve the situation," the company posted on its website. “Our hope is to have our systems back online as soon as possible. 

Indigo first reported “technical issues” on Feb 8, sharing on social media that the company was working on fixing the service outage and seeing “if customer data has been accessed.” Customers were also told that recently purchased items online may be delayed due to unforeseen circumstances.

At this time, no other details about the cybersecurity incident have been released by Indigo.

Indigo is not the only company that has experienced cyberattacks in recent months. In November of last year, Empire Co. Ltd., the parent company of Sobeys, also dealt with a security breach that led the company to close its pharmacies.

Sobeys locations were left scrambling as customers were unable to fill their prescriptions for four days. Additionally, other in-store services were out of order, including the self-checkout machines, gift card processing, and loyalty point redemption.

Other companies such as the LCBO, and even government organizations like SickKids Hospital, have also been hit with what appear to be targeted online attacks. Robert Falzon, the head of engineering for Check Point Canada, said the attacks are causing millions of dollars in losses for these businesses.

“It’s getting more attention because of the nature of them and how frightening some of them truly are actually.”

According to Statistics Canada, Canadian businesses spent over $600 million in 2021 toward recovery efforts from cybersecurity incidents.

Source: 1,2,3


READ MORE

Fb Og Image - Moving Out As An Adult

I'm almost 40 and I still live with my parents and work a dead-end 9-to-5. How can I better myself and move out on my own?

We understand that it can be hard to live alone, and it's no fun living at home as an adult. A certain freedom and responsibility come when you move out on your own. Here's how to put your finances in the best place to move out independently.
July 2, 2025 Jack Hawkins
Intro

George Kamel Says Frugal People Don't Buy These Everyday Items Anymore

George Kamel, a prominent voice in personal finance, recently spotlighted a revealing trend among penny-wise Americans. Everyday purchases—some long considered non-negotiable—are being reconsidered and even abandoned.
July 2, 2025 Miles Brucker

Managed vs. Self-Directed Investment Portfolios: Which Is Right For You?

Investing can be complicated, particularly if you're building your investment portfolio for the first time. Are you a passive investor, or do you want to be involved in the process? Let's explore whether managed or self-directed investing would be best for you.
July 1, 2025 Jack Hawkins

I just sent my kid off to college last week and want to make serious financial changes around the home. Where do I start?

Sending your kids off to college should be a joyous occasion for all! Not only will they be pursuing, but you'll have more money to pursue yours. Here are some financial changes you might want to make once you have an empty nest.
July 1, 2025 Jack Hawkins
Grocery shopping

Basic Things Normal People Don't Buy Anymore Because They're Too Expensive

The age of inflation has led to people rethinking their consumption habits as of late. Let’s take a look at all the things people are beginning to reconsider.
June 30, 2025 Ethan Vestby
Intro

The Many Homes And Palaces Of The British Royal Family

Over centuries, the royal family settled into dozens of homes. Grand halls, quiet lodges, city corners. Some of these residences still hold royal footsteps. Others don’t. But each one left its mark.
June 28, 2025 Miles Brucker


Disclaimer

The information on MoneyMade.com is intended to support financial literacy and should not be considered tax or legal advice. It is not meant to serve as a forecast, research report, or investment recommendation, nor should it be taken as an offer or solicitation to buy or sell any securities or adopt any particular investment strategy. All financial, tax, and legal decisions should be made with the help of a qualified professional. We do not guarantee the accuracy, timeliness, or outcomes associated with the use of this content.





Dear reader,


It’s true what they say: money makes the world go round. In order to succeed in this life, you need to have a good grasp of key financial concepts. That’s where Moneymade comes in. Our mission is to provide you with the best financial advice and information to help you navigate this ever-changing world. Sometimes, generating wealth just requires common sense. Don’t max out your credit card if you can’t afford the interest payments. Don’t overspend on Christmas shopping. When ordering gifts on Amazon, make sure you factor in taxes and shipping costs. If you need a new car, consider a model that’s easy to repair instead of an expensive BMW or Mercedes. Sometimes you dream vacation to Hawaii or the Bahamas just isn’t in the budget, but there may be more affordable all-inclusive hotels if you know where to look.


Looking for a new home? Make sure you get a mortgage rate that works for you. That means understanding the difference between fixed and variable interest rates. Whether you’re looking to learn how to make money, save money, or invest your money, our well-researched and insightful content will set you on the path to financial success. Passionate about mortgage rates, real estate, investing, saving, or anything money-related? Looking to learn how to generate wealth? Improve your life today with Moneymade. If you have any feedback for the MoneyMade team, please reach out to [email protected]. Thanks for your help!


Warmest regards,

The Moneymade team