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The company made me call a 1-800 number to cancel my subscription. I was on hold for an hour. Are companies really allowed to make you do that?
Can a company make you call a 1-800 number and wait on hold just to cancel a subscription? Here’s what consumers should know about cancellation rules, click-to-cancel laws, and what to do when quitting feels harder than joining.
May 27, 2026
Jack Hawkins
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