financial advice

AI-generated image of a man worried about an ATM error.

I deposited $1,000 at an ATM but it froze mid-transaction and “lost” my money. Now my account is locked while the bank investigates. What can I do?

You walk up to the ATM, deposit your cash, and expect it to show up in your account like normal. Instead, the machine freezes, spits out an error, and suddenly your $1,000 is nowhere to be found.
May 18, 2026 Quinn Mercer
AI-generated image of a new homeowner concerned about a missing tree

I just bought a house and after closing I realized the sellers removed an expensive tree from the property. Can I get them to pay for a replacement?

You finally close on your new home, get the keys, and start settling in. Then you notice something is off: that large, beautiful tree that was in the yard when you toured the property is gone. Not trimmed. Not damaged. Completely removed. Now you’re left wondering what just happened and what you can do about it.
March 24, 2026 Quinn Mercer
Woman concerned about pay app

I was tricked into sending money through an app, but my bank won’t dispute the charge because I “authorized” it. Is there any way to get my money back?

You didn’t get hacked. You didn’t have your card stolen. You sent the money yourself, because someone convinced you to. Now the bank says the charge was authorized, so there’s nothing they can do. Unfortunately, this is one of the hardest types of fraud to reverse, but “hard” doesn’t mean “impossible”.
February 25, 2026 Peter Kinney
AI-generated image of a couple that retired at different times.

My spouse and I retired at different times, and planning became way more difficult than expected. Is it always so complicated?

Many couples spend years planning for retirement, imagining the day they'll finally leave work behind together. Then reality arrives, and one spouse retires while the other keeps working for several more years.
July 1, 2026 Quinn Mercer
AI-generated image of a man worried about opening a bank account.

I tried to open a bank account, but they said I didn’t qualify. Can they really just turn me away like that?

Isn't a bank account something everyone should be able to get? The surprising answer is yes, banks can deny you, but not for just any reason. And more importantly, you still have options if this happens.
May 18, 2026 Quinn Mercer

A Guide To Building Your Emergency Fund

This guide will walk you through creating your first emergency fund, step by step.
August 30, 2023 Sammy Tran