My mom has early Alzheimer’s and made reckless purchases, but when I asked the bank to cancel her account and credit cards, they refused. What now?

My mom has early Alzheimer’s and made reckless purchases, but when I asked the bank to cancel her account and credit cards, they refused. What now?


September 23, 2025 | Penelope Singh

My mom has early Alzheimer’s and made reckless purchases, but when I asked the bank to cancel her account and credit cards, they refused. What now?


The Challenge

You’re concerned about your mom’s finances as she’s been diagnosed with early Alzheimer’s, and it’s beginning to affect her judgment. Reckless spending is depleting her money, but the bank won’t cancel her accounts without the proper legal authority. Here’s where you have to take specific steps to protect her assets while ensuring her care needs are looked after.

Alzheimersmsn

Advertisement

Why Banks Refuse Your Request

Banks can’t legally cancel someone’s account or credit cards by someone else’s request, even if it’s a parent. Without the proper legal documentation in place such as power of attorney, they’re legally required to respect her autonomy. Privacy and liability laws restrict them from taking action.

Bank AccountsAukid phumsirichat, Pexels

Advertisement

Power Of Attorney: The Basics

A durable power of attorney (POA) is one of the most effective ways to take control of your mom’s finances. If she is still competent enough to sign, she can designate you, which will grant you the authority to manage accounts on her behalf and prevent further financial harm.

File:Power of attorney.jpgJames D. Sims, Wikimedia Commons

Advertisement

Move Before Capacity Declines Further

Time is of the essence. Alzheimer’s is progressive, and once your mother inevitably loses legal capacity, she can no longer sign a POA. Acting as soon as possible ensures you have the authority in place to safeguard her finances before more spending empties her accounts.

Kampus ProductionKampus Production, Pexels

Advertisement

Guardianship As A Last Resort

If it’s too late for a POA, you may have to petition the court for guardianship or conservatorship. This is a more complicated process, but it gives you the legal authorization to manage her money. Judges carefully weigh the medical evidence before granting guardianship.

Andrea PiacquadioAndrea Piacquadio, Pexels

Advertisement

Gather Medical Documentation

Banks and courts often require official proof of diminished capacity. Ask her doctor for written confirmation of her Alzheimer’s diagnosis and how it is interfering with her financial judgment. Medical records will always strengthen your case for intervention.

RDNE Stock projectRDNE Stock project, Pexels

Advertisement

Monitor Her Accounts Closely

While you pursue legal authority, keep an eye on her accounts if you have access to statements. Look for any unusual spending, duplicate charges, or evidence of predatory transactions. Being vigilant and taking quick action can prevent further losses.

Cheap Buy That Worked Out Well factsShutterstock

Advertisement

Contact The Bank’s Legal Department

Instead of speaking only to branch staff, try to set up a meeting with the bank’s legal or compliance department. Provide them with the medical documentation you’ve assembled and explain the urgency of the situation. Some institutions may temporarily freeze accounts just to be on the safe side.

Office meetingSora Shimazaki, Pexels

Advertisement

Add Account Restrictions

Some banks allow joint accounts with limited access or they can set up alerts to notify you of any large transactions. It’s not foolproof, but these tools give you real-time notifications if any reckless spending is going on. It’s a stopgap measure to tide you over while you continue to pursue full legal authority.

Go Over Your Account AgreementMikhail Nilov, Pexels

Advertisement

Cancel Automatic Payments

If your mom has any subscriptions or recurring payments, cancel these directly with the providers. Even without POA, it may be possible to stop the charges by contacting the vendors or credit card customer service.

Remember That Subscriptions Are Optionalpanuwat phimpha, Shutterstock

Advertisement

Contact Credit Bureaus

You can ask for fraud alerts or credit freezes with the major credit bureaus. This won’t cancel the current accounts but it will prevent any new lines of credit from being opened in her name. It’s another safeguard against financial exploitation.

Close-Up Shot of Credit Cards on Laptop KeyboardLeeloo The First, Pexels

Advertisement

Deal With Debt Collectors

If her spending has already built up some debt, know your rights. Collectors can’t pursue you personally unless you were a co-signer. If the debt becomes unmanageable, you may be able to negotiate repayment plans or ask creditors for hardship considerations.

Portrait Photo of a woman during a job interviewMangostar, Adobe Stock

Advertisement

Medicaid Planning Considerations

At some point your mom may need long-term care. You need to verify her financial eligibility for Medicaid, as reckless spending could jeopardize her benefits. Meet with an elder law attorney to make sure you protect her short-term finances and long-term healthcare needs.

Do Consult A Securities AttorneyPhoto By: Kaboompics.com, Pexels

Advertisement

Protect Against Scams

The unpleasant reality is that people with Alzheimer’s are frequently the targets of scams. Teach her not to answer any unknown calls or emails, and consider call-blocking devices. Report any suspected fraud immediately to both the bank and law enforcement.

Andrea PiacquadioAndrea Piacquadio, Pexels

Advertisement

Seek Elder Law Legal Help

An elder law attorney specializes in all of the issues we’ve been talking about. They can prepare the right legal documents, represent you in guardianship proceedings, and give you an added layer of protection against elder financial abuse. Professional help saves you a lot of time and prevents costly mistakes.

Photo By: Kaboompics.comPhoto By: Kaboompics.com, Pexels

Advertisement

Family Mediation May Help

Siblings or relatives may disagree with you on the need to exert financial control. Mediation can settle these disputes and prevent any accusations of misuse. Transparency protects both your mom and you from potential conflict later on down the road.

Consider Mediation FirstAntoni Shkraba Studio, Pexels

Advertisement

Financial Caregiver Registries

Some states allow caregivers to be listed with banks through an official registry. These designations reassure institutions that they’re working with the right person, reducing delays when you need to step in and get things done.

This image shows two professionals sitting at a wooden table in a modern office spaceMART PRODUCTION, Pexels

Advertisement

Balance Compassion And Protection

Taking control of your mom’s finances may feel difficult, triggering a range of emotions. Always keep in mind that your goal is to protect her dignity while ensuring she doesn’t suffer financial harm. Compassion and communication are the bedrock underpinning the legal steps you’re taking.

Holiday NightmaresPexels

Advertisement

Plan For The Future

This experience demonstrates the importance of early planning. Encourage other family members to set up POAs, wills, and healthcare directives before any crises occur. Proactive planning avoids misunderstandings and painful disputes.

Nurses Worst Work FactsThe Blue Diamond Gallery

Advertisement

Move Forward With Confidence

Though it may seem overwhelming at times, you can manage this situation in a step-by-step fashion. There are many people dealing with this exact same issue all across the country. Securing legal authority, working with professionals, and safeguarding accounts ensures your mom’s financial stability. Acting now protects her best interests while setting your mind at ease.

Legal Numbskulls factsShutterstock

You May Also Like:

Grandma's Spending A Lot Of Time (And Money) At The Casino. Should I Intervene?

Using Credit Cards Right Can Save You A Whole Lot Of Money

My mom left the house to all four siblings, but I’m the only one of us who’s actually living in it. What now?

Sources: 1, 2, 3, 4, 5, 6, 7


READ MORE

10 Hidden Expenses That Are Draining Your Wallet Every Month

Even the most careful budgeters can end up wondering where their money went at the end of the month. Very often it's the small, recurring expenses that quietly add up over time.
May 6, 2025 Miles Brucker

10 Money Habits Of People Who Retire Before 40

Retiring at 40 isn't a pipe dream, and you don't have to be a tech genius, Wall Street bro, or pro athlete to do it. But you have to follow the habits of those who've done it before.
April 15, 2025 Penelope Singh

Once-Boring Postage Stamps That Are Now Jackpot To Collectors

A postmark here, a printing slip there—history has a way of hiding value in plain sight. Some stamps grew from ordinary mail carriers into cultural icons, now ranking among the world’s most sought-after collectibles.
September 16, 2025 Alex Summers
corporateinternal

10 Shocking Corporate Meltdowns

Major corporations seem so stable. That's why shocking corporate meltdowns are so compelling. Here are 10 of the worst ever.
June 14, 2023 Eul Basa

10 Ways To Increase Your Net Worth Without A Six-Figure Salary

Building wealth isn’t just for the rich or those with six-figure salaries. These ten strategies can help you grow your net worth without bringing in a huge paycheck.
May 20, 2025 Carl Wyndham
Save Money With Your Old Phone

10 Ways To Save Money With Your Old Phone

Discover 10 clever ways to save money with your old phone! From repurposing it as a security camera to turning it into a dedicated music player, this article unveils creative ways to make the most out of your old device. Don't let your retired phone gather dust—unlock its hidden potential and start saving today!
January 19, 2025 Peter Kinney


Disclaimer

The information on MoneyMade.com is intended to support financial literacy and should not be considered tax or legal advice. It is not meant to serve as a forecast, research report, or investment recommendation, nor should it be taken as an offer or solicitation to buy or sell any securities or adopt any particular investment strategy. All financial, tax, and legal decisions should be made with the help of a qualified professional. We do not guarantee the accuracy, timeliness, or outcomes associated with the use of this content.





Dear reader,


It’s true what they say: money makes the world go round. In order to succeed in this life, you need to have a good grasp of key financial concepts. That’s where Moneymade comes in. Our mission is to provide you with the best financial advice and information to help you navigate this ever-changing world. Sometimes, generating wealth just requires common sense. Don’t max out your credit card if you can’t afford the interest payments. Don’t overspend on Christmas shopping. When ordering gifts on Amazon, make sure you factor in taxes and shipping costs. If you need a new car, consider a model that’s easy to repair instead of an expensive BMW or Mercedes. Sometimes you dream vacation to Hawaii or the Bahamas just isn’t in the budget, but there may be more affordable all-inclusive hotels if you know where to look.


Looking for a new home? Make sure you get a mortgage rate that works for you. That means understanding the difference between fixed and variable interest rates. Whether you’re looking to learn how to make money, save money, or invest your money, our well-researched and insightful content will set you on the path to financial success. Passionate about mortgage rates, real estate, investing, saving, or anything money-related? Looking to learn how to generate wealth? Improve your life today with Moneymade. If you have any feedback for the MoneyMade team, please reach out to [email protected]. Thanks for your help!


Warmest regards,

The Moneymade team