Alex Summers articles

AI-generated image of a woman who got her mortgage application denied.

I applied for a mortgage, but they said I didn’t qualify. I have great credit, can they just reject me like that?

You apply for a mortgage feeling pretty confident. Your credit score is strong, you’ve been responsible with money, and you assume things should go smoothly. Then the lender says no. Suddenly you’re sitting there wondering how someone with “great credit” could possibly get denied for a home loan.
May 19, 2026 Alex Summers
AI-generated image of a woman worried about her insurance premium increasing.

My insurance premium increased, but my coverage didn’t change. Is the company really allowed to do that?

You open your renewal notice and immediately notice the number jumped. Same policy, same coverage, same car or home, but now it costs more. he frustrating truth is, yes, insurance companies can raise your premium even if your coverage didn’t change. But that doesn’t mean it’s random, and it definitely doesn’t mean you’re stuck just accepting it.
May 18, 2026 Alex Summers

Our tenant clearly isn’t the person who signed the rental agreement two months ago, but she’s claiming to be the same person. Now what?

If the tenant staying in your rental is not the person who signed the agreement, it could be a sublet, or a case of fraud.
May 14, 2026 Alex Summers
AI-generated image of a senior woman concerned about a password reset hack.

I received a password reset email that looked real, but after clicking it, I lost access to several accounts. What should I do?

You got a password reset email that looked completely legit, so you clicked the link, followed the steps…and now you’re locked out of multiple accounts. This is one of the most common ways people get hacked, and it’s designed to feel convincing in the moment. The good news is that even if you’ve already clicked the link, there’s still a lot you can do to stop things from getting worse and regain control.
May 13, 2026 Alex Summers

My manager told me last month that I'm on track for a promotion. Then I was let go as part of a round of mass layoffs. Can they do this?

Being laid off from your job after being assured of a promotion is a major setback, but it's likely not illegal.
May 6, 2026 Alex Summers
AI-generated image of a woman concerned about a fine from her condo association.

My condo board says my balcony furniture violates new safety rules and is threatening to fine me if I don’t remove it. Can they really do that?

You’ve had your balcony set up the same way for years but then, out of nowhere, you get a notice from your condo board saying your furniture violates new safety rules. Not only that, they’re threatening fines if you don’t remove it. Now you’re wondering how something that was fine yesterday is suddenly a problem today, and whether they can actually enforce that. The short answer is: sometimes yes, but it depends on a few key details.
May 4, 2026 Alex Summers
AI-generated image of a woman concerned about her neighbor renting their apartment as an AIrbnb.

My neighbor is running an Airbnb from their apartment and it’s causing disruptions, but management isn’t enforcing the rules. What can I do?

You moved into your apartment expecting a normal routine and some sense of stability but lately, it feels like your building has turned into a mini hotel. After a bit of digging, you realize your neighbor is running an Airbnb out of their unit. You bring it up to management, expecting them to step in, but nothing really changes. So, where do you go from here?
April 27, 2026 Alex Summers

My friend finally paid me the $2,000 he owed, but it’s all in nickel and dime coin rolls with jars of pennies and my bank won’t take them. What now?

Your friend paid back the money he owed, but it's all in coin rolls and jars of pennies. Now what?
April 20, 2026 Alex Summers

I inherited my dad's house, but my husband says that the home should be "ours" to own jointly as a couple. What can I do?

Inheriting a house leaves you with the choice: keep it separate in your name, or commingle it with your spouse?
April 10, 2026 Alex Summers